What experience does my medical PA have?
All the medical PAs we work with have substantial experience in private practice and have covered many different specialities. The point of it is simple: you focus on your patients while your PA handles the wide variety of admin involved in running a practice. They know the work inside out, and it shows in what they do for you.
Which practice management systems do you use?
Your medical PA will log in to whichever PMS you have chosen for your practice. We work closely with a number of providers, including Semble (formerly HeyDoc), Healthcode, Cliniko, DGL, MidexPro, Meddbase, PPM and more and our PAs are experienced in all of the above. If you would like help choosing your system, we are very happy to discuss the options available and guide you towards the most effective solution.
How will my phone line work?
If you have your own system, our PA will fit into this. If not, we can help you set up a virtual landline. This is a straightforward process where you choose your number with our partners at Digital Five and this will be diverted securely to your PA’s own mobile phone.
Can an MPM medical PA work alongside my existing support?
Absolutely. Whether you need back up for your current PA or someone to share the role equally, our PAs are fantastic at working as part of your team.
Why should I choose a remote medical PA?
A remote medical PA will allow you to grow your practice and save on your monthly employee overheads whilst having flexible, reliable, ongoing or ad-hoc professional support that fits your specific needs.
Remote medical PAs are all self-employed so you will pay for 100% productive work and won’t be responsible for any employee-related taxes, insurance or benefits.
What happens when my PA is on holiday?
Your PA arranges her own cover and gives a full handover before she goes, and we check it's complete before the cover period starts. Whoever covers has been through exactly the same checks she has: a signed agreement with us, their own professional indemnity insurance and ICO registration, and the same confidentiality terms. Nobody works on your practice who we haven't checked.
And we're here throughout, so if anything comes up while she's away you've still got us.
How does my contract work?
We simply ask you to agree to our terms on acceptance. We work on four-weekly rolling contracts with no tie-ins, so you can review and revise as your practice grows.
How much will I pay?
We work in tiers, starting at a minimum of 5 hours a week and going right up to full cover across the working week, all from highly experienced medical PAs and practice managers.
What it costs depends on the hours and the level of support your practice needs, which is exactly what the discovery call is for.
To find out more call on 020 8088 3036 or email us at enquiries@mpmvirtual.co.uk.
More than an agency: a strategic partner in private practice.
We're sometimes asked whether "agency" describes what we do. It's a convenient label, and it isn't right.
A traditional agency places a candidate, takes a cut and moves on. The relationship ends at the introduction. Ours starts there. Every PA we work with is someone we know personally and have vetted ourselves, and every consultant we introduce them to is someone we've taken the time to understand first. We don't send whoever happens to be free. We match on how a practice actually runs.
What's different is that we stay. We know your practice, we're there when something needs sorting, if your PA is away, cover comes from another experienced PA, and we make sure the handover is done properly before it starts. You're never dealing with one person on their own, and you're never explaining your practice from scratch to somebody new. We're operational partners, not intermediaries, and it's why consultants stay with us for years.
We don't dictate terms either. The PAs we work with are self-employed professionals who choose the practices they take on and how they deliver the work. They're people we know rather than names on a database, and most have worked with us for years. Consultants get the agility that brings, alongside consistent, high-quality support and an experienced office behind it that knows your practice almost as well as your PA does.
So, not an agency. A practice management partnership built on trust, continuity and results.
Ready to find out more?
A discovery call is the easiest way for us to understand how your practice works
and where we can help.
We're available Mon-Fri 8am to 5pm
Why us?
Why choose MPM?
With over 20 years’ experience in the NHS and private sector and a deep understanding of the evolving world of private practice, we are here to offer support and guidance for whatever stage you are at.
Here are six of the key reasons our clients choose us.
01
Your own dedicated medical PA
Working in partnership with you and your team to provide long-term, dedicated support.
02
Experience and knowledge
Our medical PAs have substantial experience in private practice and knowledge of a wide variety of specialties.
03
100% productive work
You only pay for the hours you need. No employee overheads, holiday or sick pay to consider.
04
No need for micromanagement
Our medical PAs are highly experienced at stepping in both for a start-up and well-established practices.
05
Practice management software experience
We are proficient in a wide range of PMS systems including Semble (formerly HeyDoc), Cliniko, DGL, PPM, Healthcode, Medbase and more.
06
Flexible, 4-weekly rolling contracts
No tie-ins and the opportunity to review and revise as needed.
"I have a busy clinical private practice as well as medico-legal practice. When I moved to MPM, Annabel and her team made the process very simple and straightforward. My running costs are now lower overall and the service provided is excellent. I wouldn't hesitate to recommend MPM to colleagues."
Mr Dominic Paviour
Consultant neurologist
