Medical practice management FAQs.

As part of our detailed discovery call we will happily answer any questions you have about our medical PAs. We have put together some of the most frequently asked below.

What experience does my medical PA have?

All our medical PAs have substantial experience in private practice and have covered many different specialities. Our mission is to provide you with proactive, dedicated support allowing you to focus on your patients while your medical PA manages the wide variety of admin involved in running a practice. Our PAs are all passionate about their roles and their knowledge will shine through in the work they do for you.

Which practice management systems do you use?

Your medical PA will log in to whichever PMS you have chosen for your practice. We work closely with a number of providers, including Semble (formerly HeyDoc), Healthcode, Cliniko, DGL, MidexPro, Meddbase, PPM and more and our PAs are experienced in all of the above. If you would like help choosing your system, we are very happy to discuss the options available and guide you towards the most effective solution.

How will my phone line work?

If you have your own system, our PA will fit into this. If not, we can help you set up a virtual landline. This is a straightforward process where you choose your number with our partners at Smart Numbers and this will be diverted securely to your PA’s own mobile phone.

Can an MPM medical PA work alongside my existing support?

Absolutely. Whether you need back up for your current PA or someone to share the role equally, our PAs are fantastic at working as part of your team.

Why should I choose a remote medical PA?

A remote medical PA will allow you to grow your practice and save on your monthly employee overheads whilst having flexible, reliable, ongoing or ad-hoc professional support that fits your specific needs.

Remote medical PAs are all self-employed so you will pay for 100% productive work and won’t be responsible for any employee-related taxes, insurance or benefits.

What happens when my PA is on holiday?

Your dedicated PA will provide a comprehensive handover to another of our equally experienced PAs who will pick up the reins and run the practice seamlessly on these occasions.

How does my contract work?

We simply ask you to agree to our T&Cs on acceptance. We offer 4 weekly rolling contracts with no set-up fees and no tie-ins. This allows you to review and revise as your practice grows.

How much will I pay?

We offer full practice management and secretarial support for as little as 10 hours per month. You can choose an ad-hoc package in hourly chunks, through to part time or full time cover – all from highly experienced medical PAs and practice managers. Our medical PA support service starts from £300 + VAT per month.

To find out more about our medical PA service please call on 020 8088 3036 or email us at

Ready to find out more?

A discovery call with our team is a great way of understanding how your practice works and where we can help.

We're available Mon-Fri 8am to 5pm

Why us?

Why choose MPM?

With over 20 years’ experience in the NHS and private sector and a deep understanding of the evolving world of private practice, we are here to offer support and guidance for whatever stage you are at. 

Here are six of the key reasons our clients choose us.


Your own dedicated medical PA

Working in partnership with you and your team to provide long-term, dedicated support.


Experience and knowledge

Our medical PAs have substantial experience in private practice and knowledge of a wide variety of specialties.


100% productive work

You only pay for the hours you need. No employee overheads, holiday or sick pay to consider.


No need for micromanagement

Our medical PAs are highly experienced at stepping in both for a start-up and well-established practices.


Practice management software experience

We are proficient in a wide range of PMS systems including Semble (formerly HeyDoc), Cliniko, DGL, PPM, Healthcode, Medbase and more.


Flexible, 4-weekly rolling contracts

No tie-ins and the opportunity to review and revise as needed.

“I have a busy clinical private practice as well as medico-legal practice. When I moved to MPM, Annabel and her team made the process very simple and straightforward. My running costs are now lower overall and the service provided is excellent. I wouldn’t hesitate to recommend MPM to colleagues.”

Mr Dominic Parvour

Consultant neurologist