It starts with a discovery call.
Having made the decision to set up your private practice there are a number of steps to follow to ensure an effective, smooth start. As a busy consultant this is not always easy to do. At MPM we support you from our first discovery call. Our experience allows us to guide you through those steps and help you establish your practice management systems, phone lines, website and profile.
During our first conversation we will work to understand your aims and requirements. Whether you have arranged practising rights in a clinic or are building your own dedicated practice we have the knowledge and experience to make the process as smooth as possible. And our ongoing support means we are there to help as you establish yourself.
We can give you your own dedicated phone number.
Alongside our partners at Smart Numbers we will help you organise a virtual landline. There are a number of features which create a professional feel from the very first call (call announcement, divert on busy, voicemail to email) and you can choose a number to suit where you work. Call statistics are available to enable you and your Medical PA to monitor your practice analytics.
We’ll help you choose and set up your practice management system.
If you haven’t already done so, this is a great place to start. It will save you time and improve efficiency. Your chosen practice management system will create tasks and workflows, help you keep on top of billing, create an efficient diary system, store patient letters and reports and help with GDPR compliance.
There are a variety of systems to choose from and a wide range of prices depending on complexity, but it is money well spent. We will explain the various options and point you in the direction of the best solution. Our Medical PAs are experienced in a wide variety of practice management systems and will support and guide you in your choice and help manage the set up.
We’ll help you choose the right medical PA support package.
In the beginning your priority will be to ensure your phone calls and email enquiries are answered. With phone cover from 9-5pm your dedicated Medical PA will ensure your new patient calls are captured and dealt with effectively.
You’ll need someone to manage your diary, book appointments and set up your practice systems, as well as help promote your brand. Our flexible, transparent billing plan is designed to support your needs. Starting on a package of 10 hours a month allows for half an hour of focused admin a day alongside the all-important 9-5 phone cover.
As your practice grows, your PA will grow with you, building a longstanding, valuable relationship with your patients. Our ad hoc support packages move up in 10 hour increments on a monthly basis. And once you are at a stage where a part-time or full time PA is needed, we can help with that too.
We can design and build you a website.
A website is vital and will tell visitors who you are, what you offer and most importantly how to contact you. It’s a platform to connect with your patients and provide them with answers to questions, and establish your authority within your specialism.
We can guide you through all the steps to build your website – deciding on a domain name and registering it with a domain provider. MPM offers a cost-effective, step-by-step website design and build service which will make the process straightforward and simple. If branding and logo design isn’t your thing we can help. Taking your ideas and using our expertise, our established design team will create a user-friendly, professional website which will increase your online presence and attract more patients.
Ready to find out more?
A discovery call with our team is a great way of understanding how your practice works and where we can help.
We're available Mon-Fri 8am to 5pm
Why choose MPM?
With over 20 years’ experience in the NHS and private sector and a deep understanding of the evolving world of private practice, we are here to offer support and guidance for whatever stage you are at.
Here are six of the key reasons our clients choose us.
Your own dedicated Medical PA
Working in partnership with you and your team to provide long-term, dedicated support.
Experience and knowledge
Our Medical PAs have substantial experience in private practice and knowledge of a wide variety of specialties.
100% productive work
You only pay for the hours you need. No employee overheads, holiday or sick pay to consider.
No need for micromanagement
Our Medical PAs are highly experienced at stepping in both for a start-up and well-established practices.
Practice Management Software experience
We are proficient in a wide range of PMS systems including Semble (formerly HeyDoc), Cliniko, DGL, PPM, Healthcode, Medbase and more.
Flexible, 4-weekly rolling contracts
No tie-ins and the opportunity to review and revise as needed.
“I have a busy clinical private practice as well as medico-legal practice. When I moved to MPM, Annabel and her team made the process very simple and straightforward. My running costs are now lower overall and the service provided is excellent. I wouldn’t hesitate to recommend MPM to colleagues.”
Mr Dominic Parvour
Still have questions?
We know it’s important to carefully consider your options when choosing a Medical PA. We’ve put together some frequently asked questions that will help you learn more.